Chapter 7: Measuring performance and value for money
The links below include all the resources mentioned in the ‘Further Watching and Reading’ section at the end of the chapter plus some other relevant resources I have found since the manuscript was finished.
Performance Management in the Public Sector by van Dooren, Bouckaert and Halligan (2015)
What All Mayors Would Like to Know about Baltimore’s CitiStat Performance Strategy (Behn, 2007).
Harvard’s Citiesx video (2018), CompStat in New York, Boston and Chicago
Cost-Benefit Analysis: Concepts and Practice (5th edition) by Boardman, Greenberg, Vining & Weimar (2018)
A Cost-Benefit Analysis of the Privatization of Canadian National Railway by Boardman, Laurin, Moore & Vining (2009)
Gary Lauder’s short presentation about the cost-benefit analysis of replacing a stop sign in his neighbourhood is called Take Turns (TED, 2010)
Karnon, Afzali and Edney’s article (2015) about the concept of the quality-adjusted life year (QALY)